MANUAL HANDLING OF LOADS CAMPAIGN 2008

CAMPAIGN GOALS 2008 better compliance in the EU in order to reduce MSDs, improving the inspection and communication methods, enforcement - international cooperation to exchange good practices 2

AVOIDE REDUCE REORGANIZE

COUNTRIES INVOLVED IN THE MHL 2008 CAMPAIGN 26 European countries delared their involvement in the communication and inspection campaign “Manual Handling of Loads 2008”. (two of them support project)

PRODUCTS OF THE MHL 2008 CAMPAIGN The coordinator delivered campaign products in cooperation with NLIs Coherent inspection guidelines for EU Supplementary training materials for labour inspectors Publications – 2 brochures i 2 posters Materials for mass media (press releases, 2 advertising spots) Web page www.handlingloads.eu 2 training animated movies, Summing up seminar

TRAINING MATERIALS In April 2008 first communiqué and informational materials for social partners was sent to national leaders./Additional training materials was complied in the form of PowerPoint presentations. Labour inspectorates were entrusted with the task of running their own national training events.

TRAIN THE TRAINER PROGRAMME Country Trainers participated in realization Inspectors participated in training programme Inspectors participated in the MHL Campaign 2008 Total number of labour inspectors in your country Inspectors participated in training programme - % Inspectors participated in the MHL Campaign 2008 - % Participated labour inspectors was train - % Austria 4 35 37 308 11 12 95 Belgium 2 48 40 160 30 25 100 Bulgaria 115 280 385 73 41 Cyprus 1 83 Czech Republic 328 Estonia 8 28 49 57 Finland 10 350 3 Greece 98 294 33 Holland 13 320 Ireland 20 85 24 TOTAL: 172 1269 1779 6827 AVE: 36 AVE: 39 AVE: 82

TRAIN THE TRAINER PROGRAMME Country Trainers participated in realization Inspectors participated in training programme? Inspectors participated in the MHL Campaign 2008? Total number of labour inspectors in your country? Inspectors participated in training programme - % Inspectors participated in the MHL Campaign 2008 - % Participated labour inspectors was train - % Italy 300 300* 100 Latvia 13 90 140 64 Lithuania 2 30 36 207 14 17 83 Malta 1 8 7 10 80 70 Poland 4 372 229 1458 26 16 Portugal 3 101 117 267 38 44 86 Romania 5 Slovakia 9 76 321 24 12 Slovenia 25 Spain 120 890 Sweden 40 45 15 89 TOTAL: 172 1269 1779 6827 20 % 28 % 71%

TRAIN THE TRAINER PROGRAMME Ocena uzupełniającego programu szkoleniowego dla inspektorów pracy, stworzonego na potrzeby kampanii: N=21, w% Pozytywna 90% Ocena szkoleń dla inspektorów pracy: N=21, w% ` Pozytywna 90%

BROCHURES National leaders received the texts of publications – for translation into their national languages. We appreciate very much efforts of all NLIs concerning translation of the publications!

POSTERS In order to produce publications, a professional photographic session which presented good practices in the retail trade and on a construction site was arranged. Graphic design of two brochures and two posters corresponded in its layout to the publications from 2007.

PUBLICATIONS – SUM UP 25 national versions for 22 countries 21 countries placed the national input 17 language versions – German, French, Dutch, Bulgarian, English, Czech, Estonian, Greek, Spanish, Lithuanian, Latvian, Portuguese, Romanian, Slovak, Slovenian, Italian, Polish 7 countries applied for funds for printing (Malta, Cyprus, Estonia, Latvia, Romania, Slovakia, Italy)

PUBLICATION - DISTRIBUTION Ile broszur/plakatów poświęconych kampanii zostało rozdystrybuowanych? Kraj BROSZURA BUDOWLANA PLAKAT BUDOWLANY 1-100 101-250 251-1000 1001-3000 Ponad 3000 Nic Ponad 3000 Austria Belgia Bulgaria Cypr Republika Czeska Estonia Finlandia Grecja Holandia Irlandia Włochy Łotwa Litwa Malta Polska Portugalia Rumunia Słowacja Słowenia Hiszpania Szwecja

PUBLICATION - DISTRIBUTION Ile broszur/plakatów poświęconych kampanii zostało rozdystrybuowanych? Country BROSZURA HANDLOWA PLAKAT HANDLOWY 1-100 101-250 251-1000 1001-3000 Ponad 3000 Nic Austria Belgia Bulgaria Cypr Republika Czeska Estonia Finlandia Grecja Holandia Irlandia Włochy Łotwa Litwa Malta Polska Portugalia Rumunia Słowacja Słowenia Hiszpania Szwecja

EVALUATION 89% W jaki sposób broszury były dystrybuowane? Poprzez inspektorów Poprzez stronę www Przez partnerów społecznych Podczas szkolenia Poprzez e-mail (newsletter, itp.) Inaczej Ocena sposobu dystrybucji broszur: N=19, w% Pozytywnie 89%

EVALUATION 83% 83% Ocena procesu tłumaczenia broszur: N=18, w% Pozytywnie 83% Ocena procesu druku broszur: N=18, w% Pozytywnie 83%

EVALUATION 100% 94% Odbiór publikacji w sektorze budowlanym: Pozytywny BROSZURA BUDOWLANA N=18, w% Pozytywny 100% PLAKAT BUDOWLANY N=16, w% Pozytywny 94%

EVALUATION 94% 93% Odbiór publikacji w sektorze handlu detalicznego: BROSZURA HANDLOWA N=16, w% Pozytywny 94% PLAKAT HANDLOWY N=15, w% Pozytywny 93%

WEB STATISTIC WEB STATISTIC The number of calls: September 2008: 15.097 October 2008: 120.710 November 2008: 295.020 December 2008: 301.033 January 2009: 319.251 February 2009: 286.830 March 2009: 318.245 The national version of the www.handlingloads.eu website have been already edited by Portugal, Greece, Bulgaria and Latvia WEB STATISTIC

ANIMATED MOVIES and TV SPOTS Two 7-minute animated films have been made; they present good practices in the retail trade and construction. The cartoons are accompanied by 30-second spots which inform about the campaign and its message.

WWW.HANDLINGLOADS.EU After the campaign website was taken over by the Polish NLI, texts in all the national versions have been updated. A new section has been created under the title “good practices”.

EVALUATION 95% Ocena strony www kampanii: www.handlingloads.eu N=21, w% Pozytywna 95% Gdzie były publikowane informacje i materiały w Internecie? N=21, w% Na stronach narodowych inspektoratów pracy Na stronach partnerów społecznych Na stronach komercyjnych

WEB STATISTIC The activity of countries on the  www.handlingloads.eu website beginning from the biggest one: Portugal, France, Poland, Italy, Romania, Belgium, The Netherlands, Czech Republic, Slovakia, Bulgaria, Estonia, Greece, Sweden, Brazil, Lithuania, Germany, Spain, Latvia, Hungary USA, Slovenia, Denmark Finland Argentina Austria, Great Britain,

INSPECTION CAMPAIGN – PROBLEMS incorrect assessment (lack of assessment) of occupational risk concerning MHL workers being incorrectly referred to a periodic medical check up incorrect instructions for manual handling of loads insufficient workspace insufficient width of transportation routes incorrect storing and stacking of materials failure to provide workers with manual handling aids With regard to occupational risk assessment the following irregularities were observed: failure to take account of manual handling hazards in the risk assessment, failure to inform workers about occupational risk, lack of a documented occupational risk assessment.

KONTROLE – SEKTOR BUDOWLANY ZASTOSOWANE INSTRUMENTY LICZBA BUDÓW Liczba w% 4376 1725 961 931 128 21 607 Zalecenie Ostrzeżenie pisemne Ostrzeżenie ustne Mandat Wstrzymanie robót Skierowanie do sądu Nie zastosowano żadnego instrumentu 1392 1636 569 610 216 56 1438 Suma: 8479 5971

KONTROLE – SEKTOR HANDLU ZASTOSOWANE INSTRUMENTY LICZBA PLACÓWEK Liczba w% 6448 1878 1658 165 22 16 250 Zalecenie Ostrzeżenie pisemne Ostrzeżenie ustne Mandat Wstrzymanie robót Skierowanie do sądu Nie zastosowano żadnego instrumentu 1685 1995 644 63 5 14 494 Suma: 10437 4900

KONTROLE – SEKTOR BUDOWLANY Skala 1-4, gdzie: 1 = brak przestrzegania wymagań dotyczących ergonomii i bezpieczeństwa 4 = całkowite przestrzeganie wymagań dotyczących ergonomii i bezpieczeństwa Badania medyczne Eliminacja transportu ręcznego Ocena ryzyka dla prac w transporcie ręcznym Sprzęt i urządzenia do ręcznego transportu Szkolenie dotyczące bezpieczeństwa w transporcie ręcznym Instrukcje bhp dla transportu ręcznego Odzież i obuwie robocze oraz środki ochrony indywidualnej Prace zespołowe Prace w ograniczonej przestrzeni Dźwiganie (podnoszenie/opuszczanie/przekładanie) Pchanie, ciągnięcie i przenoszenie Relacja dystansu i obciążenia Drogi transportowe ORGANIZACJA PRACY ZAŁADUNEK/WYŁADUNEK I PRZEŁADUNEK TRANSPORT POZIOMY TRANSPORT Z POKONYWANIEM RÓŻNIC WYSOKOŚCI

KONTROLE – SEKTOR HANDLU Skala 1-4, gdzie: 1 = brak przestrzegania wymagań dotyczących ergonomii i bezpieczeństwa 4 = całkowite przestrzeganie wymagań dotyczących ergonomii i bezpieczeństwa Badania medyczne Eliminacja transportu ręcznego Ocena ryzyka dla prac w transporcie ręcznym Sprzęt i urządzenia do ręcznego transportu Szkolenie dotyczące bezpieczeństwa w transporcie ręcznym Instrukcje bhp dla transportu ręcznego Odzież i obuwie robocze oraz środki ochrony indywidualnej Prace zespołowe Prace w ograniczonej przestrzeni Warunki środowiska pracy Dźwiganie (podnoszenie/opuszczanie/przekładanie) Relacja dystansu i obciążenia Drogi transportowe Pchanie, ciągnięcie i przenoszenie ORGANIZACJA PRACY ZAŁADUNEK/WYŁADUNEK I PRZEŁADUNEK TRANSPORT POZIOMY TRANSPORT Z POKONYWANIEM RÓŻNIC WYSOKOŚCI

INSPECTION CAMPAIGN – EMPLOYERS It was found that the level of knowledge in that area was quite low. Both with regard to identifying and reducing the existing hazards. This made it difficult for labour inspectors to embark on a subject-related and partner discussions with employers.

INSPECTION CAMPAIGN – EMPLOYERS Cooperation depends on many factors: size of the workplace. Smaller employers are more nervous about the inspection itself and preventative activities are sometimes of no interest to them. In larger workplaces the employer delegates all the initiative in that regard to his OSH services. the duration of an inspection. This relates to the number of inspection days but also if there was a pre-holiday period (retail) or a construction deadline to stick to. individual predispositions of a labour inspector. It seems purposeful to conduct training for labour inspectors not only on the topic itself but also on psychological and psychosocial aspects to obtain the best possible results.

HANDEL – ORGANIZACJA PRACY – NIEPRAWIDŁOWOŚCI

HANDEL – DŹWIGANIE, TRANSPORT – NIEPRAWIDŁOWOŚCI

INSPECTION CAMPAIGN - EMPLOYERS Regardless of the branch, a certain pattern could be observed. The more often a given type of work was performed and the more repetitive it was in respect of duration, load and the manner of performing the task, the more willing employers and workers were to use appropriate technological solutions. A crucial factor on construction sites was the dynamics of change during construction work. The solutions applied with a view to eliminating manual handling often could not keep up with the pace of work, therefore the simplest solutions were chosen.

INSPECTION CAMPAIGN – EMPLOYEES We noticed the aversion to adopt the proposed changes concerning performance of work by the employees. Being accustomed to a certain routine played a crucial role in this case. It would have taken them longer to do the same task in a proper way. We often heard the following: “I only had to carry this load once, I didn’t want to bother my colleague, I didn’t have time to look for a cart”. Indeed workers have to be motivated in the right way to be willing to change their habits. Although manual handling of loads constitutes the major cause of disorders, labour inspectors more often meet workers complaining about stress in the workplace and having to work overtime.

GOOD PRACTICES – KERB SLIPFORM

GOOD PRACTICES – PLASTIC KERBS

GOOD PRACTICES - SLOVAKIA

GOOD PRACTICES - LATVIA

GOOD PRACTICES - AUSTRIA

GOOD PRACTICES - POLAND

GOOD PRACTICES - POLAND

RESULTS – INSPECTORS Among others the campaign showed that not all the labour inspectors are very well prepared to conduct preventative activities. It is much easier for us to point out irregularities during workplace inspections than to find solutions which are worth following. However there was a gradual shift of emphasis from inspection to prevention activities. At last labour inspectors were able to give employers not only punishment, but also advices, information concerning the proper way of exectute the activity (good practices), professionally prepared and diversified communication materials. A number of training sessions for labour inspectors was conducted with emphasis on various methods of assessing occupational risk. As a result of inspectors trainings and conferences requirements for employers were standardized.

CONCLUSIONS FOR THE FUTURE A lot of attention should be paid to make sure that medium-level managerial staff observes appropriate patterns of behaviour: heads of units, foremen, masters. They must set an example for workers and show the patterns to follow. Gaining respect of others may help overcome the incomprehensible barrier of being ashamed to perform work in a safe way. Lack of sufficient knowledge can lead to ignorance. Neglecting problems can lead to accidents and occupational diseases. It seems that besides inspection and prevention campaigns the best results could be achieved by introducing many-year school curricula comprising compulsory classes which shape and instil safe and hygienic methods of work performance.

CONCLUSIONS Campaign should not mark the end of our activities but the beginning of new ones. Enriched with experience and professionally prepared communication materials we cannot rest on a two-year initiative. We did not succeed in changing many stereotypical ways of thinking. So far we have reached too small a group of employers and workers. Labour inspectors expressed their interest in exchanging information via the online discussion group – it should be set up in the nearest future

CONCLUSIONS The success of the campaign consists in the fact that finally the problem of musculoskeletal disorders was treated seriously. Together we undertook the coordinated action in that area. Thanks to commonly developed and issued materials it was possible to convey the messages of the campaign to many people.

THE CAMPAIGN IS IN THE PROCESS… THANK YOU FOR YOUR ATTENTION!