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LANDesk – zarządzanie infrastrukturą IT Krzysztof Krawczyk

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2 LANDesk – zarządzanie infrastrukturą IT Krzysztof Krawczyk

3 Przystępne cenowo inteligentne zarządzanie systemami, bezpieczeństwem, zasobami, procesami oraz usługami z jednej prostej w obsłudze konsoli. Jednym zdaniem…

4 Page 3 Lider w zarządzaniu infrastrukturą IT - 85% firm z listy Fortune 1000 wykorzystuje Avocenta - Avocent oszczędził ponad $23,000 dla każdych 100 użytkowników, co roku – IDC Study - Avocent jest liderem w magicznym kwadrancie w kompleksowym zarządzaniu cyklem życia - Gartner Założony: 1985 jako LAN Systems Zakupiony przez Intela: 1991 Odłączony od Intela: 2002 Zakupiony przez Avocenta: 2006 Avocent zakupiony przez Emersona: 2009 Wykupiony przez inwestora w 2010 Centrala – Salt Lake City, Utah Centra technologiczne w: Salt Lake City, USA Reading, UK Peking, China LANDesk: Przychód 2008 > US $ 144 million, 600 pracowników > 400 certyfikowanych partnerów na świecie, w tym Hardsoft-Telekom, Kapsch, Datacom, B3 Systems Gartner Magic Quadrant, Visionary Leader Emerson/Avocent/LANDesk

5 Oddziały LANDeska

6 Klienci Avocenta/LANDeska

7 6 Klienci LANDeska na świecie/w Europie/w Polsce Honeywell International, Lotos Refinery (PL) Kazakhoil KZ Norilskgazprom RU Informika (Moscow) Dalkia Telefonica RTL Television Intel Corporation TGK1 Sharp Electronics Corp Unisys Corporation Yahoo! Inc. OTP Bank RU Naional Bank of Croatia Nomos Bank Royal Sun All Insurance Exportni Bank CZ Hypobank (CZ) Transkreditbank RU Sobinbank RU Incredbank RU Gazinvestbank RU Provident HU Surgutneftegazbank. Min of RegionalDev CZ Min of Interior CZ Prague Districts 1, 3 and 9 Moscow Tax Office Liberec County Warsaw districts ANRS RO Gdansk Police European Commission Czech government office Budapest XII The United States Army Russian Blood Transfusion Svc Russian Railways Brno Transport Authority Severstalavto Valeo RO & worldwide Fota Auto Parts PL Uzbek Airlines Honda Vnukovo Airport Royal Automobile Club Coca-Cola Enterprises Inc Kerry Foods US Steel SK SR Honeywell Nemak (CZ) Hercules Incorporated Placer Dome (CLA) Ltd Raytheon Company Schott Electronic Packaging Swisher International, Inc. US Steel Corporation SK LPP (Poland) Leroy Merlin Plus GmbH Cutisin CZ Foleys Department Store Fleming Foods Kohls Department Stores Inc Lennox International Sothebys International Realty, NEXT UK Transportation/Automotive ManufacturingHigh-Tech/EnergyGovernment Retail & Distribution Finance Henkel Polpharma PL & RU Bayer AG Merck & Co., Inc BASF American Association Cancer Research Columbia/HCA Geisinger Health System Pharma/Chemicals Chemical Institute Prague Moscow State University CZ Nuclear Research Inst Prague Agricultural University College of Notre Dame Harvard Business School Indiana Purdue University Tufts University Virginia Beach Schools Education

8 Zwiększ produktywność Idea LANDesk 7 Wiedz, co masz, kupuj tylko to, co potrzebujesz i odzyskuj niewykorzystane licencje na oprogramowanie, zarządzaj zasobami programowymi korzystając z ich kompletnego cyklu życia, oszczędzaj na kosztach zasilania, zarządzaj mobilnością pracowników i dostępem zdalnym do infrastruktury oraz wykorzystuj wirtualizację aplikacji Zapewniaj zgodność ze standardami, warstwowe bezpieczeństwo infrastruktury, komputerów oraz urządzeń przenośnych, spełniaj wymagania korporacyjne, aktualizuj systemy, monitoruj warunki środowiskowe, spełniaj wymagania SLA Dostarcz zarządzanie usługami, przekaż je pracownikom, wyszkol dział IT, zautomatyzuj procesy IT, zapewnij łączność i usługi w trybie 24/7, dokonaj postępu w modelu dojrzałości systemów IT Obniż kosztyObniż ryzyko

9 Zwrot inwestycji dla klienta LANDesk CEG (14k klientów) oszczędził $1m w pierwszym roku poprzez odzyskanie niewykorzystanych licencji na oprogramowanie DC Government (15k klientów) oszczędza $600k co roku na kosztach energii dzięki zarządzania zasilaniem stacji roboczych Convergys (54k klientów) od 1999 roku oszczędza miliony dzięki migracji systemów, spisowi sprzętu i aplikacji oraz dystrybucji oprogramowania i poprawek China Construction Bank (210k klientów) wykorzystuje zarządzanie cyklem życia zasobów, wirtualizację aplikacji oraz warstwowe bezpieczeństwo z HIPS oraz zarządzanie uaktualnieniami w swojej światowej infrastrukturze Honeywell (110k klientów) zcentralizował usługi zarządzania stacjami roboczymi, uzyskując kontrolę i ponad 97% poprawnych aktualizacji w skali światowej, obniżając wymagania infrastruktury z 263 serwerów na 25 serwerów Childrens Hospital of Philadelphia (10k klientów) usługi wspomagające pomoc techniczną były w stanie obniżyć liczbę telefonów do helpdesku o 50% London Borough of Hillingdon (250,000 mieszkańców) podwoił liczbę rozwiązań problemów technicznych 1 poziomu z 30% do 60%, przy czym członkowie 2 i 3 poziomu odegrali w tym strategiczną rolę, oszczędzając $100,000 rocznie Obniż koszty Obniż ryzyko Zwiększ produktywność

10 Producenci ogólni + Szeroka funkcjonalność - Niski ROI - Oddzielne konsole - Utrata integracji Produkty dedykowane + Niski koszt - Pojedyncze rozwiązanie - Brak integracji - Kolejna konsola zarządzania Produkty w postaci zestawu + Najlepsza wartość do ceny + Szybki ROI + Niezależny od platformy + Pojedyncza konsola + Zintegrowane narzędzia Łatwość wdrożenia / implementacji Rozległość rozwiązania Rynek zarządzania systemami oraz bezpieczeństwem IT

11 Producenci ogólni Produkty dedykowane Produkty w postaci zestawu Łatwość wdrożenia / implementacji Rozległość rozwiązania E-Eye digital security Rynek zarządzania zasobami oraz bezpieczeństwem IT

12 Rozwiązania Avocent/LANDesk Asset Lifecycle Management Systems Configuration Management IT Service Management Physical and Virtual Infrastructure Planning & Management Security & Compliance Anytime, Anywhere Access Connections Process Automation & Open Platform

13 Systems Management LANDesk Management Suite

14 LANDesk ® Management Suite Systems Management IT Lifecycle

15 Integracja technologii ThinkVantage

16 Wykrywanie Kilka opcji wykrywania: po adresie IP po domenie NT po LDAP po IPMI lub vPro

17 Instalowanie agenta Własna konfiguracja agenta lub gotowa dla Windows, Linux i Mac

18 Zadania Zadania są podstawowym środkiem wykonywania wszystkich operacji, np. instalowania agenta

19 Spis sprzętu i oprogramowania Inventory zawiera wszystkie informacje, które LANDesk był w stanie zgromadzić po przeskanowaniu systemu

20 Zdalny dostęp Zdalny dostęp pozwala na przejęcie pulpitu użytkownika, wymianę plików pomiędzy systemami oraz chatowanie

21 Własne formularze Własne formularze pozwalają na zbieranie informacji spoza systemu komputerowego od użytkowników (np. dział, do którego należą)

22 Zapytania Zapytania pozwalają na wyszukiwanie komputerów, które spełniają określone warunki na podstawie informacji ze spisu sprzętu i oprogramowania

23 Ostrzeżenia Ostrzeżenia umożliwiają powiadamiać administratora lub użytkownika o pewnych zdarzeniach, np. zmianach w konfiguracji

24 Raporty Raporty mogą być wywoływane z dowolnej części LANDeska, za pomocą gotowych szablonów lub za pomocą własnych stworzonych przez narzędzie projektanta raportów

25 Dystrybucja oprogramowania Oprogramowanie można instalować zdalnie za pomocą kilku mechanizmów. Mogą to być m.in. pakiety MSI, specjalne pakiety SWD albo zwykłe pliki exe

26 Zarządzanie licencjami Zarządzanie licencjami pozwala na analizę liczby posiadanych i wykorzystanych licencji na oprogramowanie

27 Zarządzanie zasilaniem Zarządzanie zasilaniem pozwala na ustawienia schematów zasilania dla poszczególnych komputerów lub grup komputerów, co może spowodować znaczące oszczędności energii elektrycznej (kosztów)

28 LANDesk Server Manager Systems Management IT Lifecycle

29 LANDesk Server Manager Always ON Availability Hardware Monitoring Monitoring and alerting on Services,System/App/Security Logs Out of band monitoring and recovery through IPMI, AMT, ASF Low Resource Agents Only in use when called Device Monitor Check server response or connection status (Ping) Custom alerting methods Hundreds of possible alerts sent to , page, run.exe, SNMP

30 Application Virtualization Done Right! No agent. No infrastructure. No problem. A client-less Application Virtualization solution Windows applications can be packaged, distributed, and executed as a single EXE on a host PC without installation or changes to the local desktop's registry and file system. Unlike other solutions, LANDesk Application Virtualization requires no pre- installed software on the client or server. Virtualized applications can run from any device such as Desktop, LAN, WAN, USB Flash, etc. using the existing infrastructure. Portabel across Windows versions. Runs in compressed state -> small file size, improved network performance LANDesk Application Virtualization Next Generation Software Deployment

31 Security Management LANDesk Security Suite

32 LANDesk ® Security Suite Security Management Device Protection

33 Poprawki bezpieczeństwa Zarządzanie poprawkami bezpieczeństwa umożliwia proste i szybkie uaktualnianie komputerów celem zredukowania ryzyka podatności na zagrożenia

34 Dlaczego LANDesk? Analizy Gartnera i Forestera

35 LANDesk Management Suite wins Systems Management Award in Network World's Best of the Tests '09 "LANDesk gave us virtually everything we wanted in a client management product – and more. Plus, the LANDesk Management Suite's support for diverse platforms was superb..." Full Article LANDesk Security Suite wins Datamation's 2009 Enterprise Security Product of the Year LANDesk Security Suite's multiple layers of malware protection, with anti-spyware and anti-virus tools and an agent that specializes in assessing endpoints, It is considered one of the more complete offerings on the market. Full Article LANDesk Security Suite noted for Innovation in Policy Management by SC Magazine LANDesk Security Suites promise as a hybrid of network and security policy management is being realized. The notion of managing the desktop and evolving that into security policy management makes a lot of sense. Full Article 2009 Channel Chiefs: The List - February 20, 2009 Mike Hall and Dudley DeVore made CRN's 2009 Channel Chiefs list. Read More Dlaczego LANDesk? Prasa 2009

36 IDC White Paper: LANDesk ROI 3-letnia analiza zwrotu z inwestycji dla 100 użytkowników 3-letnie korzyści$87,352 3-letnia inwestycja$11,552 Różnica w postaci zysku$75,800 ROI (zysk z inwestycji)656% Czas zwrotu (miesiące)4.8 Średnie roczne korzyści dla 100 użytkowników

37 LANDesk 9 – najważniejsze nowości Zarządzanie zasobami programowymi Kontrola twoich krytycznych zasobów programowych oraz redukcja wydatków na licencje na oprogramowanie Uproszczone zarządzanie infrastrukturą Zarządzenia złożonych środowisk rozproszonych oraz kontrola zwiększającej się liczby urządzeń Migracja do Windows 7 Kontrola i zarządzanie migracją do jakiegokolwiek nowego systemu operacyjnego z jednoczesną utrzymaniem istniejących danych i możliwości pracy przez użytkownika Wzmocnione mechanizmy bezpieczeństwa Chroń swoje dane dzięki rozbudowanym mechanizmom bezpieczeństwa oraz najlepszym rozwiązaniem antywirusowym

38 COMPLETE SOFTWARE ASSET MANAGEMENT Gain control of your critical software assets and reduce software license expenditures 37

39 Software Asset Management The Problem: Reducing Software Expenditure Controlling the environment Compliance risk The Value: Survive or Avoid an Audit Accurate Knowledge driving better decisions Complete Control Save money and rapid ROI The Solution in 9: Software License Monitoring (SLM) SLM user experience (views = Product / Device / License) Performance and reconciliation Detailed, accurate discovery w/ Nmap Application normalization Self Service Portal (Desktop Manager) ROI / Audit Reports Integrated combination of SLM and Asset Lifecycle Manager (ALM) LANDesk delivers the most complete software asset management solution with advanced discovery, software license control, and information to help you make better informed decisions and manage software costs. LANDesk delivers the most complete software asset management solution with advanced discovery, software license control, and information to help you make better informed decisions and manage software costs.

40 Enhanced Software Asset Management LDMS with SLM Avocent Confidential. Internal Use Only. GoodBetterBest Discovery engine Fulfillment engine Usage monitoring Key use cases Survive the audit License tracking / cost savings LDMS/SLM with ALM Discovery engine Fulfillment engine Usage monitoring Proofs of purchase Software catalog Entitlement program Reconciliation tool Key use cases Survive the audit Advanced cost recovery Drive operational control LDMS/SLM, ALM, LDSD Discovery engine Fulfillment engine Usage monitoring Proofs of purchase Software catalog Entitlement program Reconciliation tool Program elements Change management Key use cases Survive the audit Advanced cost recovery Drive operational control

41 New Tailored User Experience Perspective Views New users experience Products based License based Computer based Software Data Normalization Improved performance Real-time calculation is replaced with schedulable compliance calculation Minimizes the time and effort required by IT staff Dynamic Product definitions Unique to LANDesk Merge multiple product versions into a single dynamic product through version wildcarding Greater accuracy in the reporting of all the different versions in the environment

42 Software License Management Enhancements Improved support for license types Usage Tracking Ability to turn off usage tracking (European Countries) Reset Usage tracking by product Comprehensive Reports Software Lifecycle Reports Budget & planning Cost Savings Reports Save money Compliance Reports Avoid the audit Usage Reports How is the software used?

43 Customer Benefit Lower total cost of PC ownership by reducing helpdesk calls and interaction Empower end-users to initiate approved software installs Faster trouble shooting with detailed status of download, install and history Software Self Service Portal Desktop Manager – A self service portal which allows an end- user to install their own software and offload the burden on IT

44 Whats new Customization of branding, personalized message, columns, order, and behavior Searchable fields and sorting Grouping of policies End-user can see the size of the download Select multiple installations Download status Cancel the download and start where it left off History of optional policies executed on the client Software Self Service Portal

45 Discovery Improvements Discovery recognition improved from 10% to upwards of 90% Interrogates open sockets and services LANDesk teams up with NMap content source for continued recognition in the future System NameLANDesk "BEFORE"LANDesk "AFTER" RAIDUNKNOWN Microsoft Windows Server 2003 SP1 or SP2 SEVENUNKNOWN FreeBSD 6.1-RELEASE TVT88UNKNOWN Microsoft Windows Server 2003 SP1 or SP2 D755UNKNOWN Microsoft Windows Vista BLACKUNKNOWN Microsoft Windows Server 2003 SP1 or SP2 XP002UNKNOWN Aggressive OS guesses: Microsoft Windows XP SP2 (98%) SLCDSCNW65-W Novell NetWare September Novell NetWare 6.5 Open Enterprise Server SP6 SLC-MSNOW-PDCUNKNOWN SLC-ISVSANLABUNKNOWN Linux SLC-SCHRO-CORE1 Windows Version 5.2 (Build 3790 Uniprocessor Free) Microsoft Windows Server 2003 SP1 or SP2 SLC-MSNOW-OSXSUNKNOWN SLC-AMP-DB2UNKNOWN Microsoft Windows Server 2003 SP1 or SP2 SLC-QLIKVIEWUNKNOWN Microsoft Windows Server 2003 SP1 or SP2 W2K3-AUTHNUNKNOWN SLCPSESQLUNKNOWN Aggressive OS guesses: Microsoft Windows Server 2003 SP1 or SP2 (97%) SLC-BCAMPBELL04UNKNOWN Microsoft Windows Server 2003 SP1 or SP2 SLC-BCAMPBELL07UNKNOWN SLC-BCAMPBELL03UNKNOWN Microsoft Windows Server 2003 SP1 or SP2 ISVAD2UNKNOWN Microsoft Windows Server 2003 SP1 or SP2 SLC-BCAMPBELL01UNKNOWN Microsoft Windows Server 2003 SP1 or SP2 SLC-BCAMPBELL05UNKNOWN Linux SLC-NWOLF-CABRAUNKNOWN Apple Mac OS X (Leopard) (Darwin 9.0.0b ) SLC-SVN-TESTUNKNOWN Aggressive OS guesses: Linux (Fedora Core 6) (98%) SLC-TRONRAMP2K3UNKNOWN Microsoft Windows Server 2003 SP1 or SP2

46 SIMPLIFIED MANAGEMENT INFRASTRUCTURE Manage the complex distributed environments and control the expanding workplace boundary 45

47 Simplified Management Infrastructure The Problem: Complex distributed environment Expanding workplace boundaries Need for centralized control The Value Flexible design Actionable information Scalable architecture More with less infrastructure The Solution in 9: Enterprise core extended Core Synchronization Rollup Core enhancements Extended role-based administration(RBA) Secure RBA delegation UTF8 Support Configurable, drillable reports and dashboards Apple Mac enhancements Power Management A scalable management infrastructure that supports enterprises no matter how large or small and no matter how geographically or departmentally dispersed. A scalable management infrastructure that supports enterprises no matter how large or small and no matter how geographically or departmentally dispersed.

48 Improved Role-Based Administration Customer benefit Increased granularity of rights to prevent over-empowering users Simplify the process of assigning rights to console users Better integration with Active Directory Support for multi-department organizations that need to share ownership of configurations and tasks without others seeing these items

49 Improved Role-Based Administration Whats new Larger list of rights and more granularity of how the rights apply View Edit Deploy Roles – A collection of rights that can be assigned to multiple users Teams – A group of users that can view and share ownership of configurations and tasks that belong to the team

50 Core Synchronization Customer benefit One place to manage configurations and tasks for multiple cores Keep multi-core environments synchronized Move packages and configurations from a test environment to production without recreating

51 Core Synchronization Whats new Core Synchronization tool in the console Right-click an object to copy to another core or export Configurations can be copied: Automatically (set it and forget it) On demand (manually copy as needed) Through export/import

52 Rollup Core Customer benefit Gather and view data from cores running different versions of LANDesk Improved console experience when managing the rollup core Roll up data quicker and more reliably

53 Rollup Core Whats new Support for rolling up multiple versions of cores Use the feature-rich LANDesk Windows console to manage the rollup core Real-time rollup of vulnerability data Faster and more reliable rollup process Improved reporting

54 Configurable Reports and Dashboards Customer benefit Configure and customize reports to meet your unique needs Better decision making power with reports that can leverage any data in the database Know exactly how a report was created and with what data sets Customized dashboard reports show what you care about most Leverage the simplicity of the LANDesk query tool to create custom reports.

55 Configurable Reports and Dashboards Whats new Modifiable standard reports. Use standard reports as templates. Choose any table from the LANDesk database. Allow user to see SQL query details behind a report. Combine reports to create your own dashboard, including multiple data sources. Save LANDesk queries as a report

56 Drillable reports and dashboards Customer benefit Better visibility of underlying data Confidence in knowing where you need to take action Visual report designer gives report designers total control over the contents as well as the look and feel of every report Whats new Interactive graphical charts and graphs Drill into charts to see the data behind reports Powerful report designer tool

57 Unicode (UTF-8) Convert Core Server and DB from ASCII code-page to Unicode (UTF-8) Seamless migration from 8.8 code-page to LDMS 9 UTF-8 (Unicode) Supports multiple-language Rollup Core Servers Queries and Reports valid across multiple languages

58 Macintosh Improvements New Features Management Gateway agent support for Mac LANDesk Mac agent deployment (Push) Discovery now detects Macs App Blocker for Mac SLM Deny replaced Patching for Mac Agent Ability to update only pieces of Mac agent vs. complete agent Improvements Mac Inventory leverage Apple System Profiler Battery information Additional Video Adapter Display & Attached Monitor Memory & Slot information Optical Drive Information LANDesk Agent Version Integration into new Targeted Multicast framework

59 Green IT / Power Management Opportunity Customer Challenge No Central Control or Management of PC and Peripherals Power Settings Alarming Statistics* 90% disable PCs power settings 60% PCs left operating at night 50% Energy wasted Solution Centralized enforcement of power policies Measure and report energy consumption and savings Dont impact User Productivity *Source: Verdiem Survey 2009

60 SUCCESSFUL WINDOWS 7 MIGRATION Enables you to control the migration to a new OS while maintaining existing data and end user productivity 59

61 Enabling Windows 7 Migration The Problem New OS Migration Application Availability Maintain Business Data Increasingly Mobile workforce The Value Complete Compatibility Heterogeneous Support Ensure Successful Migration The Solution in 9: Agnostic Hardware Independent Imaging (HII) OSD/Provisioning Enhancements Comprehensive User Migration Assistant (UMA) Windows 7 OS Support Application Virtualization Software Self Service Portal / Desktop Manager LANDesk enables you to manage the adoption and control the migration to Windows 7 while maintaining existing data and end user productivity. LANDesk enables you to manage the adoption and control the migration to Windows 7 while maintaining existing data and end user productivity.

62 Migrating to Windows 7 72% of enterprises did not migrate to Vista Source: Forrester research XP is turning 8 this year (release Oct 2001) Enterprises see Windows 7 as Vista SP1, 40% plan upgrades Source: ontent;selector-perfector April, 2010 sees OEM licenses for Windows 7 drop the previous version ability. XP support drops from EA customers in 2013 –24 months until forced adoption. Hardware Vendors no longer writing XP drivers for new hardware

63 Windows 7 Adoption Challenges Customer Questions I have all these XP systems, how do I get them to Windows 7? I have many hardware platforms I must maintain the end-users data I must upgrade quickly and not break the network OS Imaging is complex – I need remote insight Which systems are capable of adoption? How much will this cost us to upgrade? How do I migrate existing capable systems? Different PC vendors using a single image. Maintain user profiles and data Help me manage the Windows 7 lifecycle. LANDesk 9 Solutions Prepare Windows 7 System Readiness Reports Migrate Hardware Independent Imaging User Migration Assistant Provisioning Speed and reliability enhancements Maintain Full agent support for Windows 7 Discovery, Inventory, Remote Control, SWD, Patch Antivirus for Windows 7 HIPS for Windows 7

64 LANDesk Hardware Independent Imaging New Capabilities: Create single, common image for all managed systems Populate LANDesk Driver Library for hardware unique to the environment Auto-detect and inject proper HAL and MSD drivers Auto-detect and stage appropriate Plug-n-Play drivers for each unique machine Advantages: Immediate ROI Reduce costs of maintaining a depot of different computers and separate images for each system Purchase any hardware brand without worrying about existing image compatibility Create one image, reuse over & over Rollout systems/migrations in less time Deploy updates, security patches, service packs & fixes sooner Update drivers once vs. updating numerous images Focus on more critical projects Eliminate the busy work, focus on strategic initiatives

65 I have many hardware platforms Hardware Independent Imaging Create a single Enterprise- wide driver library for all hardware platforms Reduce effort by maintaining only a single image per OS. Break Hardware Vendor- Lock Patent-Pending Mass Storage Driver technology

66 Hardware Independent Imaging All Systems Core Server Common Image Repository Driver Library PnP Drivers HAL Drivers (Hardware Abstraction Layer) Mass Storage Controller Drivers HP Systems Dell Systems IBM/Lenovo Imaging Server 1Imaging Server 2Imaging Server 3 Laptop Image #1 Laptop Image #2 Laptop Image #3 Desktop Image #1 Desktop Image #2 Desktop Image #3 Server Image #1 Server Image #2 Server Image #3 Laptop Image #1 Laptop Image #2 Laptop Image #3 Desktop Image #1 Desktop Image #2 Desktop Image #3 Server Image #1 Server Image #2 Server Image #3 Laptop Image #1 Laptop Image #2 Laptop Image #3 Desktop Image #1 Desktop Image #2 Desktop Image #3 Server Image #1 Server Image #2 Server Image #3 …

67 I must maintain the user data User Migration Assistant (UMA) Rebranded Lenovo System Migration Assistant Stable, robust, proven technology Reliably back up relevant user data and restore Not reliant on 3 rd party

68 User Migration Assistant (UMA) Easy-to-use graphical interface for end-user driven migrations Robust, highly configurable Large OS platform support Quickly & accurately migrating their individual data and settings to Windows 7 IT personnel can automate migrations to a large number of systems and customize the migration process Save time and IT costs by automating simultaneous migrations to a large number of systems in a single migration process

69 I must upgrade quickly and not break the network 32-bit Multicast in WinPE Save time by once-across- the-wire technology. Clocked as fast in lab tests as Ghost32 Multicast. Preferred Server Save bandwidth by using local copies of images. No dedicated resources (UNC)

70 OS Imaging is complex. I need remote insight Remote Control agent baked into our WinPE If something goes wrong, see what broke and where from remote Save desk side visit Monitor break/fix re- images Unique in the industry

71 Next Generation Application Deployment Application Virtualization Done Right! No agent. No infrastructure. No problem. A client-less Application Virtualization solution Windows applications can be packaged, distributed, and executed as a single EXE on a host PC without installation or changes to the local desktop's registry and file system. Unlike other solutions, LANDesk Application Virtualization requires no pre-installed software on the client or server. Virtualized applications can run from any device such as Desktop, LAN, WAN, USB Flash, etc. using the existing infrastructure.

72 HARDENED ENDPOINT SECURITY Secure your data with layered endpoint security and best-in-industry anti-virus solutions. 71

73 Hardened Endpoint Security The Problem Meeting regulatory and security compliance Data Loss Prevention Unwanted Applications The Value Layered protection Configuration integration and enforcement Strong Remediation Application Control Whats new in 9? Security Agent Consolidation Security Activity View Standards Compliance for PCI and FDCC SCAP LANDesk Firewall Device Control Manager Location Aware Policies Antivirus for Mail Server (MS Exchange) Enhanced Patch Management LANDesk helps secure your data with layered endpoint security that includes a personal firewall, control of remote users and unmanaged devices, and best-in- industry anti-virus solutions. LANDesk helps secure your data with layered endpoint security that includes a personal firewall, control of remote users and unmanaged devices, and best-in- industry anti-virus solutions.

74 Security Agent Consolidation Customer Benefit Single point of administration Single agent to deploy and update Smaller footprint

75 Security Agent Consolidation Whats New Single location for rule enforcement Agent processes have been consolidated: Device Control (CCM/DCM) HIPS Firewall Redundant services, drivers removed Consolidated agent pieces can be individually turned on and off

76 New Security Activity view Customer Benefit Single pane of glass for security activity Whats New Security activity for AV, Application Control, Firewall, Device Control Sort by primary then secondary views

77 Device Control Manager Customer Benefits Protect confidential information Reduce exposure to litigation and clean up costs Enforce corporate usage policies on removable media Easily identify violations and potential data leaks

78 Device Control Manager Whats new Data transfer logging – record what files are transferred to removable storage devices and search within the console Shadow copy – copy of files transferred to be used for forensics Activity window – View file copy and device blocking actions Simpler and more intuitive UI for device control configuration Improved client functionality leveraging HIPS technology

79 Improved Patch Manager Customer Benefit Faster time to remediation Less impact to end-users productivity Improved performance resulting in rapid ROI Easier troubleshooting and report creation Corporate wide policies and reporting across multiple core servers

80 Improved Patch Manager Whats New Increased performance Drastically reducing number or rows in the database Flag definitions when deleted – to delete scan information View as report option in the Security and Patch Information dialog Faster troubleshooting with: Download errors from the last content download at the core Better status of failed machines Alert for failed downloads at core Dont patch when an application is full-screen, such as PowerPoint (Auto-defer) Support for multiple MSI settings in Scan and Repair CPU utilization control for vulscan Ability to synchronize definitions with their status, custom groups, scheduled repairs, scan and repair settings, etc. across multiple cores

81 LANDesk Antivirus New Exchange AV Multilevel Protection for Microsoft Exchange 2007 mail servers Detection of outbreaks Mailing clusters support SCR (Standby Continuous Replication) CCR (Continuous Cluster Replication) Objects scanning (up to 1 MB) in system RAM Mail scanning optimization Scalability SDK 8 support Latest Kaspersky Engine Technology Optimized Signature format requires less RAM and disk space Older (8.8) signatures still supported Advanced heuristics – object execution emulated in a secure virtual environment

82 LANDesk Firewall Customer Benefit Reduce the costs associated with point products Multiple consoles/agents Training Contracts Support Single point of management for application control and firewall configuration Dynamically change policies depending on if the device is connected to a trusted or untrusted network

83 LANDesk Firewall Whats new Centrally managed in LANDesk Console Incoming connections Outgoing connections Location Awareness Turn on/off rights based on trusted/untrusted networks Automatic/background switching Automatically Learn current configuration and trusted applications Allow/Deny access in/out-bound by Application or by Port Ability to learn and trust current subnet (rather than admin having to enumerate each machines subnet) Alerts and logging of Firewall violations Firewall settings/configurations Integrated into Agent Configuration Supported Platforms (32- and 64-bit): XP, Vista, 2003, 2008, Windows 7 Lock-down of Client UI All of cores trusted networks automatically added to the list of trusted IPs

84 Host Intrusion Prevention (HIPS) Agent Consolidation (HIPS, CCM, DCM, Firewall) 64-bit support for Windows Client UI enhancements Storable columns Date/time stamps Pop-up/Warning message controls New mode: Logging Allow admins to simply monitor what HIPS is seeing, without doing any blocking Promotes familiarity with HIPS Logged application violations can be automatically learned as part of the security configuration Better Reporting/Alerting

85 Summary LANDesk 9 product investment meets customer needs: Reduce Cost Reduce Risk Increase Productivity LANDesk 9 customer priorities extend capability within the enterprise include: Complete Software Asset Management Simplified Management Infrastructure Windows 7 Migration Support Hardened Endpoint Security


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