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Creating Public Value Lazarski School of Commerce and Law May, 2011 Edward T. Jennings, Jr. University of Kentucky Martin School of Public Policy and Administration.

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Prezentacja na temat: "Creating Public Value Lazarski School of Commerce and Law May, 2011 Edward T. Jennings, Jr. University of Kentucky Martin School of Public Policy and Administration."— Zapis prezentacji:

1 Creating Public Value Lazarski School of Commerce and Law May, 2011 Edward T. Jennings, Jr. University of Kentucky Martin School of Public Policy and Administration

2 Projekt : Odpowiedź na wyzwania gospodarki opartej na wiedzy: nowy program nauczania na WSHiP. Projekt współfinansowany ze środków Unii Europejskiej w ramach Europejskiego Funduszu Społecznego.

3 The Question What should public managers take to be their purpose? What should they be trying to accomplish?

4 Imitate Business Model Focus on the bottom line– profit as the goal Does not work for government But, perhaps focus could be on efficiency and effectiveness

5 How do we evaluate governance? Responsiveness Accountability Problem solving Conflict reduction Performance

6 How do we evaluate governance? Focus on public value instead of bottom- line profit But, what does public value mean?

7 Competing perspectives Public value as the achievement of political mandates the achievement of professional standards Determined through analytical techniques Stakeholder and customer satisfaction

8 Conclusion Citizens and representatives as customers Judged by legislative approval of funding

9 Projekt : Odpowiedź na wyzwania gospodarki opartej na wiedzy: nowy program nauczania na WSHiP. Projekt współfinansowany ze środków Unii Europejskiej w ramach Europejskiego Funduszu Społecznego.


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