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Summary of the 2nd edition Organizers: 24 – 25th October 2007 r.

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Prezentacja na temat: "Summary of the 2nd edition Organizers: 24 – 25th October 2007 r."— Zapis prezentacji:

1 Summary of the 2nd edition Organizers: 24 – 25th October 2007 r.

2 Participants BUYERS53 81 SELLERS27 61 Number of meetings ca. 800 ca Basic data:

3 SPONSORS/PATRONAGE 2006Branch patronage: Polska Organizacja Turystyczna, Polska Izba Turystyki, Strategic patronage: PLL LOT Signal Iduna 2007 Branch patronage : Polska Organizacja Turystyczna, Polska Izba Turystyki, Stowarzyszenie Zarządców Obiektów Rekreacyjno – Turystycznych Izba Gospodarcza Hotelarstwa Polskiego. Strategic patronage : Grupa Hotelowa Orbis, Hotel Edison, Hotel Sheraton Poznań, PKO Bank Polski, Signal Iduna Wars Media patronage: Warsaw Business Journal

4 Customer satisfaction research Researched customers: Buyers - 51 Sellers – 16

5 BUYERSSELLERS Delivering information before the meeting by the Internet site Delivering information before the meeting by the contacts Delivering information before the meeting by the Internet site Delivering information before the meeting by the contacts Very dissatisfied 6%4%0% Dissatisfied 29%28%19% Satisfied59%60%69%75% Very satisfied6%8%13%6% Customer satisfaction Before the meeting

6 Customer satisfaction During the meeting BUYERSSELLERS Crew availability Meeting management Information desk assistance Crew availability Meeting management Information desk assistance Very dissatisfied 0%4%0% Dissatisfied 6%12%6%0%6% Satisfied54%57%66%50%69%50% Very satisfied 40%27%28%50%25%44%

7 Customer satisfaction Business meetings BUYERS Quantity of your contacts during the workshop Quality of your contacts during the workshop Satisfaction estimation from your business meetings during the workshop Very dissatisfied 2%0% Dissatisfied 10%6% Satisfied 73%69%71% Very satisfied 16%25%24% SELLERS Very dissatisfied 0% Dissatisfied 6%0% Satisfied 63%60%69% Very satisfied 31%40%31%

8 Customer satisfaction Satisfaction estimation from your overall participation in BUY POLAND BUYERS SELLERS Very dissatisfied-- Dissatisfied 12%0% Satisfied66%75% Very satisfied22%25%

9 Please be invited for the next edition th October 2008 r. More info at:


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