Summary of the 2nd edition Organizers: 24 – 25th October 2007 r.

Prezentacja na temat: "Summary of the 2nd edition Organizers: 24 – 25th October 2007 r."— Zapis prezentacji:

1 Summary of the 2nd edition Organizers: 24 – 25th October 2007 r.

2 Participants 2006 2007 BUYERS53 81 SELLERS27 61 Number of meetings ca. 800 ca. 3000 Basic data:

3 SPONSORS/PATRONAGE 2006Branch patronage: Polska Organizacja Turystyczna, Polska Izba Turystyki, Strategic patronage: PLL LOT Signal Iduna 2007 Branch patronage : Polska Organizacja Turystyczna, Polska Izba Turystyki, Stowarzyszenie Zarządców Obiektów Rekreacyjno – Turystycznych Izba Gospodarcza Hotelarstwa Polskiego. Strategic patronage : Grupa Hotelowa Orbis, Hotel Edison, Hotel Sheraton Poznań, PKO Bank Polski, Signal Iduna Wars Media patronage: Warsaw Business Journal

4 Customer satisfaction research Researched customers: Buyers - 51 Sellers – 16

5 BUYERSSELLERS Delivering information before the meeting by the Internet site Delivering information before the meeting by the e-mail contacts Delivering information before the meeting by the Internet site Delivering information before the meeting by the e-mail contacts Very dissatisfied 6%4%0% Dissatisfied 29%28%19% Satisfied59%60%69%75% Very satisfied6%8%13%6% Customer satisfaction Before the meeting

6 Customer satisfaction During the meeting BUYERSSELLERS Crew availability Meeting management Information desk assistance Crew availability Meeting management Information desk assistance Very dissatisfied 0%4%0% Dissatisfied 6%12%6%0%6% Satisfied54%57%66%50%69%50% Very satisfied 40%27%28%50%25%44%

7 Customer satisfaction Business meetings BUYERS Quantity of your contacts during the workshop Quality of your contacts during the workshop Satisfaction estimation from your business meetings during the workshop Very dissatisfied 2%0% Dissatisfied 10%6% Satisfied 73%69%71% Very satisfied 16%25%24% SELLERS Very dissatisfied 0% Dissatisfied 6%0% Satisfied 63%60%69% Very satisfied 31%40%31%

8 Customer satisfaction Satisfaction estimation from your overall participation in BUY POLAND BUYERS SELLERS Very dissatisfied-- Dissatisfied 12%0% Satisfied66%75% Very satisfied22%25%

9 Please be invited for the next edition 17-18 th October 2008 r. More info at: www.buypoland.pl